Brand:

HP Pay

PRODUCT DESCRIPTION:

HP Pay Gift Cards & Vouchers are a convenient & versatile way to manage your expenses at Hindustan Petroleum Corporation Limited (HPCL) Merchants. With these Vouchers, you can easily add funds to your HP Pay wallet using the mobile app & use them for petrol, diesel, lubes, & HP Gas, etc. at HPCL Petrol pumps & HP Gas distributorships, respectively.

HOW TO REDEEM:

• Download the Hp Pay App. Select Add Voucher Option.
• List of available vouchers mapped on the contact number will be displayed. Customer can click on add button to add the voucher balance to HP Pay Wallet.
• Select Yes to top-up the voucher balance to HP Pay Wallet.
• Your wallet is recharged successfully.
• Visit your nearest HPCL Petrol pump. Effortlessly use your wallet balance by just 'scanning' and 'paying' in a single step.



IMPORTANT INSTRUCTIONS:

• Multiple vouchers can be used in one transaction
• HP Pay Insta Gift Voucher (GV) / Gift Card (GC) and would be accepted on the HP Pay mobile Application.
• Once the voucher gets added to the HP Pay wallet balance, it can be utilized till the balance gets exhausted.



VOUCHER HELPLINE:

For any queries related to points redemption, please contact the bank helpline. For any queries related to your Instant Gift Voucher, submit your query at www.gyftr.com/helpdesk or call us at 1800-103-3314 (10 am to 11 pm).

Please provide the Instant Gift Voucher details when making purchases online/ at the store, or utilizing the services offered by the said Merchant Establishment for which the voucher has been issued. Please make note of the Terms & Conditions given below.

P.S. If there is any discrepancy with the e-Voucher you have received, please call our Customer Service Number at 1860-419-5555, 1860-500-5555 within 3 working days. Do mention your Order Reference No. for better assistance.




TERMS & CONDITIONS:

• This is an HP Pay Insta Gift Voucher (GV) / Gift Card (GC) and would be accepted on the HP Pay mobile Application.
• The holder of the Instant Gift Voucher is deemed to be the beneficiary.
• Beneficiary should announce the intent of using the Instant Gift Voucher before making a purchase.
• Only valid Instant Gift Vouchers at the sole discretion of HPCL shall be accepted for redemption towards HP Pay Wallet recharge of customer. HP Pay Insta Gift Voucher should be mapped with the registered mobile number
• Multiple vouchers can be redeemed at once by customers by adding the vouchers in the wallet.
• Customers with KYC verification have a daily transaction limit of Rs. 7,500 and a monthly limit of Rs. 30,000. Non-KYC users have a daily limit of Rs. 5,000 and a monthly limit of Rs. 15,000.
• Once the voucher gets added to the HP Pay wallet balance, it can be utilized till the balance gets exhausted. No credit note or refund for the unused balance amount will be given. For more details, refer to Terms and Conditions provided on HP Pay App.
• Instant Gift Voucher cannot be revalidated once expired.
• HPCL or its affiliates are not responsible on account of the beneficiary sharing the Instant Gift Voucher number and the voucher getting redeemed on that account.
• HP Pay Wallet will be accepted for payments across all mentioned HPCL Petrol pumps and HP Gas distributorships at its sole discretion. Brand may add or remove any brand outlet from the list without giving any prior notice.
• If an Instant Gift Voucher gets blocked on account of technical issue, it would get activated in 72 hours.
• Any dispute should be referred to the company from where the Instant Gift Voucher has been received, the decision of the company shall be final.
• For any queries / issues related to GV / GC, raise a request at gvhelpdesk.com